Privacy Policy

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Property address, ZIP code, or project location
• Type of remodeling or construction project
• Estimated project budget
• Desired project timeline
• Appointment and consultation preferences
• Other information you provide when requesting services

We may also collect certain technical information when you visit our website, such as IP address, browser type, device information, and website interactions, where applicable.

We may use collected information to:

• Respond to inquiries and requests for estimates
• Contact you regarding remodeling or construction services
• Discuss project details, pricing, and scheduling
• Schedule and confirm consultations or appointments
• Send project-related updates and customer service communications
• Provide follow-up communications you have requested or agreed to receive
• Improve our website, advertising, and customer experience
• Maintain business records and comply with legal obligations

We use personal information only for legitimate business purposes and in accordance with applicable laws.

Grate Contracting L.L.C. may offer SMS communications to individuals who have voluntarily opted in to receive text messages.

Depending on the consent provided, these communications may include:

• Confirmation of remodeling inquiries
• Follow-up regarding requested estimates
• Appointment scheduling and reminders
• Responses to project-related questions
• Service updates and customer support
• Promotional messages or special offers, where separate marketing consent has been obtained

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Consent to receive automated text messages is not required as a condition of purchasing services or requesting an estimate.

We maintain records of SMS consent where applicable and honor opt-out requests in accordance with applicable requirements.

We do not sell personal information to third parties for their independent marketing purposes.

We may share limited personal information with trusted service providers that help us operate our business, including:

• Customer relationship management (CRM) providers
• Website hosting and technology providers
• Marketing and advertising service providers
• Communication and scheduling platforms
• Payment processing providers, where applicable

These providers may process information only as necessary to perform services on our behalf, subject to applicable agreements and safeguards.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile phone numbers, SMS opt-in information, and messaging consent records will not be shared with third parties or affiliates for their independent marketing or promotional purposes.

We may disclose information when required by law, legal process, or when reasonably necessary to protect our rights, property, or safety.

Our website may use cookies, analytics tools, or similar technologies to understand website usage, improve functionality, and evaluate marketing performance.

Third-party services, including Meta and other advertising platforms, may collect information in accordance with their own privacy policies.

Where required by applicable law, we will obtain appropriate consent before using nonessential tracking technologies.

You may be able to manage cookies through your browser settings or available website consent controls.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to:

• Respond to customer inquiries
• Provide requested services
• Maintain customer and business records
• Meet applicable legal and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer reasonably necessary, we take appropriate steps to delete or securely dispose of it, subject to applicable retention requirements.

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also:

• Request that we stop sending promotional emails
• Opt out of SMS communications by replying STOP
• Contact us with questions about how your information is used

To submit a privacy-related request, contact us using the information below.

We will review and respond to requests in accordance with applicable laws.

Our website and advertisements may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party platforms, including Facebook, Instagram, or other external websites.

We encourage users to review the privacy policies of those services.

Our services are intended for adults seeking residential construction and remodeling services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Updated versions will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Grate Contracting L.L.C.

• Website: https://gratecontracting.com
• Email: gratecontractingpnw@gmail.com
• Phone: (406) 610-3133